Privacy Policy

At Plaisir, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

📌 Information We Collect

When you use our website, we may collect the following information:

Personal Information:

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party providers)

Non-Personal Information:

IP address
Browser type and device information
Pages visited and browsing behavior

🎯 How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Improve our website and services
Send order updates and important notifications
Prevent fraud and enhance security

With your consent, we may also send promotional emails or offers.

🍪 Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enhance your browsing experience
Analyze website traffic
Personalize content and ads

You can control or disable cookies through your browser settings.

🔒 Data Protection & Security

We implement appropriate security measures to protect your personal information. All payments are processed through secure and encrypted payment gateways.

We do not store your full payment details on our servers.

🤝 Sharing of Information

We do not sell or rent your personal information.

We may share your data with trusted third parties only when necessary, including:

Payment processors
Shipping and courier partners
Website and analytics providers

These parties are required to keep your information secure and confidential.

⚖️ Your Rights (POPIA)

Under South African data protection laws, you have the right to:

Access your personal information
Request correction or deletion of your data
Object to processing of your data
Withdraw consent at any time

To exercise these rights, please contact us.

🔞 Age Restriction

Our website and products are intended for individuals aged 18 years and older. We do not knowingly collect personal information from minors.

🌍 Third-Party Services

Our website may include links or integrations with third-party services. We are not responsible for their privacy practices, and we encourage you to review their policies.